HiHiro
HIRO RADAR SUPPORT

Get help with scope, account access, billing or a Radar result.

Hiro Radar support is handled through the HiHiro customer workspace so questions stay connected to the correct request, contract, invoice and monitoring scope.

01

Existing customer support

Sign in to HiHiro Studio, open the relevant project and use the project conversation for scope questions, delivery issues, payment verification or monitoring-result review.

02

New Radar questions

Open HiHiro Studio and define a Radar request. The request flow captures the target, source families, outputs, cadence and filters needed to evaluate the service.

03

Payment support

For a crypto payment issue, include the invoice reference and transaction hash in the project conversation. Never share a seed phrase, private key or wallet recovery phrase.

04

Security or privacy questions

Review the public Privacy, Terms and Methodology pages, then use the customer workspace for a request-specific question.